Certified ScrumMaster (CSM260708)

Virtual, July 8 and 9, 2026 by Better Change

Nurturing Self-Organising Teams in the Heart of Scrum

Throughout our Certified ScrumMaster (CSM) course we emphasise on participants gaining a deep understanding of the principles behind shaping team identity and fostering high efficiency.

Being a ScrumMaster entails more than just orchestrating a couple of meetings. Our Certified ScrumMaster training is dedicated to equipping you with the comprehensive skills required to excel as an exceptional Scrum Master.

Some individuals debate the necessity of a Scrum Master's role, often stemming from a limited perspective confined to administrative tasks like managing Outlook and Jira. Such responsibilities can be undertaken by anyone.

In our view, Scrum Masters are the vanguards of transformative change, serving as catalysts at the forefront of progress. Through our training, we are committed to nurturing this transformative prowess within you. Our focus extends beyond mere certification test success. Our aim is to empower you to return to your team as a dynamic change agent, poised to contribute significant value to your organization. You can confidently make this commitment to your manager on our behalf.

What you gain from the CSM Course:

  • A fundamental understanding of the values, principles and practices of Lean, Agile and Scrum
  • Understanding of how to act as ScrumMaster for one or more self-organising teams
  • Understanding of how to support the collaboration with the Product Owner and the rest of the organisation
  • Eligibility to take a Certified ScrumMaster evaluation and become a Certified ScrumMaster (CSM)
  • 14 PDUs from the PMI and 14 Scrum Education Units

Whether you work with software or physical product development our Scrum courses are designed to support you in working smarter – and becoming smarter.

We put a lot of effort into making sure the teaching is being related to the your application of agile principles in their own organisation.

We don’t put a lot of effort into making fancy PowerPoint decks. In fact we don’t use PowerPoint at all.

Agenda

Fundamentals for Lean, Agile and Scrum:

  • Empirical Process Control
  • Agile values and principles
  • Agile decision making
  • Optimising flow
  • Eliminate waste

Group Dynamics:

  • Why we think and act as we do
  • Synergy and challenges in teams
  • Typical patterns for team development
  • Dysfunctions of teams

The Scrum Framework:

  • Accountabilities in the Scrum Team
  • Product visioning and goals
  • Product Backlog essentials
  • Sprint Planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Supporting practices and tools:

  • User Stories
  • Backlog Refinement
  • Splitting Patterns
  • Agile Estimation
  • Agile Retrospective formats

At the commencement of the training, we gauge the collective knowledge and experiences of the participants, as well as their learning objectives. This forms the foundation for customising the content and structure of the training.

Our approach draws from the principles of 'Training from the Back of the Room' (TBR), enhanced by graphical facilitation. Central to the training is a dynamic Scrum simulation that orchestrates the integration of all acquired knowledge.

To facilitate your engagement, a comprehensive workbook will be furnished at the outset of the training. Following the training, you will receive photographs of the flip charts, accompanied by supplementary materials.

The certification test will be individually administered subsequent to the training.

Who should attend?

This training transcends domains, catering to professionals in software and physical product development alike. Whether you are a team member or practicing Scrum Master, a seasoned practitioner or a novice embarking on your agile journey, our Certified ScrumMaster course equips you to work smarter and cultivate enduring intelligence.

Practical information

Dates: July 1 and 2, 2026
Time: 9:00 to 17:00 both days
Language: English
Platform: Google Meet and Miro
Instructors: Bent Myllerup, Giuseppe de Simone, Niels Verdonk and Nino Zeljko

Meet your instructors


 



Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership.

He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering (B.Sc.E.E) from Aarhus Engineering College.

Bent also has so many certifications and accreditations we would have to make a separate website to mention all of them.

(see his full bio on LinkedIn: https://www.linkedin.com/in/bentmyllerup/)



 



Guiseppe De Simone is a Certified Scrum Trainer, Certified Enterprise and Team Coach who is passionate about helping individuals, teams and organisations become more productive by embracing Agile values principles and practices.

He has been working in product development for more than 20 years since then and he has started very soon in being interested in the science of how people work together effectively and the chemistry necessary to transform a group of knowledge workers into an organism capable of delivering products and services which customers love.

As a trainer, he organized and taught several classes about Agile, Scrum and Leadership at different sites for a total amount of more than 5000 class hours.
He has spoken about Agile and Leadership topics at several conferences.

His education and skills are heavily influenced by having been Scout for more than 30 years and Scout Leader for more than 20.

(see his full bio on LinkedIn: https://www.linkedin.com/in/giuseppedesimone)

 


 


Niels Verdonk is Partner and Agile Change Agent at Better Change and has worked in product development, software development management and IT operations for over 25 years.

Niels has coached many teams and organizations to deliver high quality software by embracing Lean and Agile approaches such as Scrum, Kanban and eXtreme Programming. His background includes experience in software development, development management, system architecture and IT operations. He is active in the Dutch Agile community and continuously evolves his approach to coaching by collaborating with fellow coaches all around the world.

(see his full bio on LinkedIn: https://www.linkedin.com/in/nverdo/)

 


 


Nino Zeljko is an Agile coach, Agility consultant, and Certified Scrum Trainer® (CST®) who works with organizations, teams, and individuals to become more adaptive, effective, and fit-for-future through practical, context-driven change.

After 10+ years as a software developer, he shifted his focus to helping others improve the way they work and achieve better business results. During the past 12+ years, he gained extensive experience working with various organizations from different industries in Agile transformations, leadership development, and team improvement.

(see his full bio on LinkedIn: https://www.linkedin.com/in/nino-zeljko-0839059/)

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